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Overdue Invoice Follow-Up

Run a calm, escalating sequence to collect an overdue invoice.

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How it works

An unpaid invoice rarely gets chased because the next message feels awkward to write. This template removes the decision: it lays out a calm, escalating sequence, from a friendly reminder, to a firmer second nudge, to the late fee, to a final notice. Apply it the day an invoice goes overdue and follow the steps. Professional persistence collects far more than silence.

What you get (6 tasks)

  • Flag the overdue invoicehigh~5m

    Record the invoice number, amount, due date, and how many days it is past due.

    #invoicing#billing
  • Send a friendly payment reminderhigh~10m

    A short, warm note assuming an oversight. Most invoices are paid right here.

    #invoicing#billing
  • Second reminder after a weekhigh~10m

    A firmer follow-up restating the amount, original due date, and your payment terms.

    #invoicing#billing
  • Apply the late fee per your contractmedium~15m

    If your agreement allows it, add the late fee and send an updated invoice.

    #invoicing#billing
  • Final notice / callhigh~20m

    A direct message or phone call stating the next step if payment does not arrive.

    #invoicing#billing
  • Log the outcome and update the client recordmedium~10m

    Note when and how it was paid, or that it went unpaid. It informs whether you work with them again.

    #invoicing#admin

When to use this

  • Chase overdue invoices without dreading each message
  • Escalate on a fixed schedule instead of letting it slide
  • Apply late fees consistently, the way your contract allows
  • Keep a clear record of every collection step you took

Frequently asked

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